1 - Information on the Privacy of the site

1. This section contains information on the management of https://olivo.shop/it/, owned by OLIVO S.n.c. di Olivo Francesco & C. with registered office in Via Ospitale 36 - 35010 Carmignano di Brenta (PD) - p.iva 03703690283, Italy, with reference to the processing of data of the users of the site itself.
2. This information is also valid for the purposes of Article 13 of Regulation (EU) No 2016/679 on the protection of individuals with regard to the processing of personal data and on the free movement of such data, for persons interacting with https://olivo.shop/it/.
3. This information is provided only for https://olivo.shop/it/ and not for other websites that may be consulted by the user through links contained therein.
4. The purpose of this document is to provide information on the methods, timing and nature of the information that data controllers must provide to users when they connect to the web pages of https://olivo.shop/en/, regardless of the purposes of the connection itself, in accordance with Italian and European legislation.
5. The information notice may be subject to change due to the introduction of new regulations in this regard, therefore the user is invited to periodically check this page.
6. If the user is under fourteen years of age, pursuant to art, c.1 Regulation (EU) 2016/679, and Art. 2 - Quinquies of Legislative Decree 196/2003, as amended by Legislative Decree 181/18, he/she will have to legitimise his/her consent through the authorisation of his/her parents or guardian.

2 - Data controller

1. The data controller is the natural or legal person, public authority, service or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data. It also deals with security profiles.
2. With regard to this website, the data controller is: Francesco Olivo, and for any clarification or exercise of the user's rights, the user may contact him at the following email address: privacy@olivo.shop.

3 - Place of data processing

1. The processing of data generated by the use of https://olivo.shop/en/ takes place at Via Ospitale 36 - 35010 Carmignano di Brenta (PD) - Italy.
2. In the event of necessity, the data connected with the newsletter service may be processed by the person in charge of the processing or persons appointed by him/her for this purpose at the relevant offices.

4 - Legal basis for processing

1. The processing of personal data by https://olivo.shop/en/ is based on the consent - pursuant to Art. 6, par. 1, lett. a) of EU Regulation 2016/679 - expressed by the user by browsing this website and consulting it, thereby accepting this policy.
2. Consent is optional and may be revoked at any time by sending a request by email to privacy@olivo.shop specifying that, in this case, without consent, certain services cannot be provided and navigation on the website may be compromised.

5 - Cookies

1. In this section we describe how this Website and third parties use cookies and similar technologies. Cookies are used in compliance with the relevant European (Directive 2009/136/EC amended Directive 2002/58/EC "E Privacy") and national regulations (Provvedimento Garante per la protezione dei dati personali of 8 May 2014 and subsequent clarifications as well as Linee Guida cookies e altri strumenti di tracciamento of 10 June 2021 n.231).

For complete information about cookies, please visit our Cookie Policy at the following address: https://www.olivo.shop/en-gb/cookies.

6 - Type of data processing

1. The processing of personal data is necessary for the pursuit of the legitimate interest of the data controller in order to provide information on the activity of https://olivo.shop/en/ pursuant to Art. 6, par. 1, lett. f) of EU Regulation 2016/679, in compliance with the provisions of the same Regulation.
2. This website makes use of Log Files in which information collected in an automated manner during user visits is stored. The information collected may be as follows:

- internet protocol (IP) address;
- type of browser and parameters of the device used to connect to the site;       
- name of the internet service provider (ISP);
- date and time of visit;
- visitor's web page of origin (referral) and exit;
- number of clicks, if any.

1. The above information is processed automatically and collected in an aggregate form only for the purpose of verifying the correct operation of the site, and for security reasons. This information will be processed according to the legitimate interests of the owner.
2. For security purposes (anti-spam filters, firewalls, virus detection), the automatically recorded data may possibly also include personal data such as the IP address, which could be used, in accordance with the laws in force on the subject, in order to block attempts to damage the site itself or to cause damage to other users, or in any case harmful or criminal activities. Such data is never used to identify or profile the user, but only for the purpose of protecting the site and its users, such information will be processed according to the legitimate interests of the owner.

7 - Type of data purchases

1. https://olivo.shop/it/ collects user data directly from the site or from third parties. The data is necessary to navigate the site.
2. The data collected by https://olivo.shop/it/ are:

 

• Identification Data: such as first name, last name, email address, and telephone number.
• Payment Data: such as credit/debit card information, PayPal account details, or other payment methods.
• Navigation Data: such as IP addresses, browser details, pages visited, and other data related to interaction with the site.
• Geographic Data: approximate location based on IP address.
• Purchasing Preferences: such as purchase history, products viewed, and category preferences.
• Interaction Data: such as clicks, scrolls, and interactions with interactive elements of the site.
• Cookies: unique identifiers used to track navigation and save user preferences.
• Feedback Data: comments and ratings left for products purchased.
• Social Data: if the user chooses to link to a social account such as Facebook or Google, data may be collected from these platforms, such as friends, photos, or posts, depending on the user's privacy settings on these platforms.
• Contact Data: details voluntarily provided by the user to subscribe to newsletters or other marketing services.
• Technical Data: such as the type of device used, operating system, and other technical information.

8 - Data provided by the user

1. When the site allows for comments to be entered, or in the case of specific services requested by the user, including the possibility of sending a Curriculum Vitae for a possible employment relationship, the site automatically detects and records certain data identifying the user, including the email address. This data is understood to be voluntarily provided by the user at the time of requesting the service.
2. By entering a comment or other information the user expressly accepts the privacy policy. The data received will be used exclusively for the provision of the service requested and only for the time necessary for the provision of the service.
3. The information that users of the site decide to make public through the services and tools made available to them, is provided by the user knowingly and voluntarily, exempting this site from any liability for any violations of the law. It is the user's responsibility to verify that he/she has the permissions to enter personal data of third parties or content protected by national and international regulations.
4. The optional, explicit and voluntary sending of electronic mail to the addresses indicated on this site entails the subsequent acquisition of the sender's address, which is necessary in order to reply to requests, as well as any other personal data included in the message.
5. Specific summarised information will be progressively reported or displayed on the pages of the site set up for particular services on request.

9 - Purposes of data processing

1. The data collected by the site during its operation is used for the purposes indicated above and for the following purposes:

 

• Order management: to process and complete orders placed by the user, including invoicing and product shipment.
• Customer Support: to provide pre- and post-sales support and assistance through various channels, such as email, chat, and telephone.
• Personalization of User Experience: to customize the content and offers presented to you based on your preferences and browsing behavior.
• Marketing and Advertising: to send you promotional offers, product updates, and other marketing communications through various channels.
• Analysis and Research: to perform analysis of user behavior on the site in order to improve usability, content, and marketing strategies.
• Legal Compliance: to comply with legal obligations, such as keeping invoices and other tax documents.
• Security: to monitor and maintain the security of the site, including the prevention of fraudulent or abusive activity.
• Feedbacks and Reviews: to invite users to leave reviews or participate in surveys and questionnaires.
• Content Management: to manage and moderate user-generated content, such as comments and reviews.
• Integration with Third Parties: to allow the user to use third-party services and features, such as social media or external payment methods.
• Market Research: to conduct market research that can help understand customer needs and develop new products or services.
• Conversion Optimisation: to identify strengths and weaknesses in the purchase funnel and make improvements to optimise conversions.

 

10 - Data Retention

1. In accordance with the requirements of Art. 5.1(c) of the Regulation (EU Regulation 2016/679), the information systems and computer programmes used by https://olivo.shop/ are configured to minimise the use of personal and identification data; such data will be processed only to the extent necessary to achieve the purposes set out in this Policy.
2. The data will be retained for the period of time strictly necessary to achieve the purposes concretely pursued and, in any case, the criterion used to determine the retention period is based on compliance with the terms permitted by applicable laws and the principles of minimisation of processing and limitation of retention.
   
   
3. Specifically, the data collected will be retained for a period of time that varies depending on the type of data and the purpose of its processing. For example, billing data will be retained for the period required by tax law, whereas data related to browsing behaviour may be retained for a shorter period, such as 24 months. The duration of data retention may be extended if necessary to comply with legal or regulatory obligations.
   
   
4. Data used for security purposes (blocking attempts to damage the site) are retained for the time strictly necessary to achieve the aforementioned purpose.

11 - Payments

1. https://olivo.shop/ uses payment services to make payments by credit card, bank transfer or other means. hthttps://olivo.shop/ does not collect or acquire data used for payment.
2. Payment data are collected and acquired directly by the operator of the payment service, such as the credit card company, Paypal, or similar. These services may send messages to the user, for example email or sms notifications of payment.
3. The data acquired and the use of the same by third party services are regulated by their respective Privacy Policies to which please refer.

12 - Newsletters

1. With the user's prior consent, and through voluntary registration via email, the user is included in a list of contacts to whom email updates will be sent periodically, including promotional and marketing emails from this site.
2. The user is sent an email (to the email address indicated) with a link inside to click on to confirm that the user is indeed the owner of the email address.
3. Personal data that may be collected in the newsletter: first name, last name, email address, gender.

13 - Contact forms

1. The user may fill in the contact/enquiry form(s), entering their data and consenting to their use to respond to requests of the nature indicated in the header of the form.
2. Personal data that may be collected: first name, last name, company name, e-mail address, telephone number, category of activity, VAT number, postcode, or similar.

14 - Social network interaction

1. This site also incorporates plugins and/or buttons for social networks in order to allow easy sharing of content on your favourite social networks. These plugins are programmed so that no cookies are set when you access the page, to safeguard your privacy. Cookies are only set, if so provided by the social networks, when the user makes actual and voluntary use of the plugin. Keep in mind that if the user navigates having logged into the social network then he has already consented to the use of cookies conveyed through this site at the time of subscribing to the social network.
2. These types of services allow interactions with social networks, or other external platforms, directly from the pages of httpshttps://olivo.shop/ .
3. Interactions and information captured by htthttps://olivo.shop/ are subject to the user's privacy settings for each social network. In the event that a social network interaction service is installed, it is possible that, even if Users do not use the service, it may collect traffic data relating to the pages where it is installed.

Button and social widgets of Linkedin (LinkedIn Corporation). The LinkedIn social button and widgets are services for interaction with the Linkedin social network, provided by LinkedIn Corporation. Personal Data Collected: Cookies and Usage Data. Place of Processing: United States - Privacy Policy: https://www.linkedin.com/legal/privacy-policy

Facebook 'Like' Button and Social Widgets (Facebook, Inc.) The Facebook 'Like' button and social widgets are services for interaction with the Facebook social network, provided by Facebook, Inc. Personal Data collected: Cookies and Usage Data. Place of processing: USA - Privacy Policy: https://www.facebook.com/privacy/explanation.

Pin It button and Pinterest social widgets (Pinterest Inc.) 
Pin It button and Pinterest social widgets are services for interaction with the social network Pinterest, provided by Pinterest Inc.Personal Data collected: Cookies and Usage Data. Place of data processing: USA - Privacy Policy: https://policy.pinterest.com/it/privacy-policy

Youtube social button and widgets (YouTube, LLC)
The YouTube social button and widgets are video content display services operated by Google Inc. that enables this Application to integrate such content within its pages. Personal data collected: Cookies and Usage Data. Place of Processing: United States - Privacy Policy:https://policies.google.com/privacy?hl=it&gl=en.   
The Instagram social button and widgets are services for interacting with the Instagram social network, provided by Instagram, Inc. Personal Data Collected: Cookies and Usage Data Place of Processing: USA - Privacy Policy: https://help.instagram.com/196883487377501

15 - User Rights

1. The user is guaranteed respect for his or her rights in the area of personal data protection. In line with what is set out and affirmed by the GDPR, in relation to the processing of his or her personal data, the user has the right to request from the Controller:

• Access: the user may request confirmation as to whether or not data concerning him or her is being processed, as well as further clarification regarding the information set out in this notice;
• Rectification: you may request to rectify or supplement the data that you have provided, if it is inaccurate or incomplete;
• Deletion: you may request that your data be deleted, if it is no longer necessary for our purposes, if you withdraw your consent or object to its processing, if it is unlawfully processed, or if there is a legal obligation to delete it, or if it relates to persons under fourteen years of age;
• Restriction: you may request that your data be processed only for the purposes of storage, with exclusions of other processing, for the period necessary to rectify your data, in the event of unlawful processing for which you object to the deletion, if you need to exercise your rights in court and the data retained by the Data Controller may be useful to you and, finally, if you object to the processing and there is an ongoing verification as to whether the Data Controller's legitimate reasons prevail over yours.
• Opposition: you may object at any time to the processing of your data, unless there are legitimate reasons for the Controller to proceed with the processing that override your own, for example for the exercise or defence of legal claims.
• Portability: you may request to receive your data, or have it transmitted to another data controller indicated by you, in a structured, commonly used and machine-readable format.
• Revocation: you may revoke your consent to the use of cookies (Cookie Policy) at any time, as this constitutes the basis of the processing in this case. The revocation of consent, however, does not affect the lawfulness of the processing based on the consent given prior to the revocation itself.

1. At any time the user may request to exercise the aforementioned rights at https://olivo.pro/ by contacting the email address: privacy@olivo.shop.
2. In addition, the user has the right to lodge a complaint with the Italian Supervisory Authority: "Garante per la Protezione dei Dati Personali" in the event that he/she believes that his/her rights have been violated by https://olivo.pro/ or in the event that you are not satisfied with the response of https://olivo.shop/ to your requests.

 

16 - Security of the data provided

1. This website processes users' data in a lawful and correct manner, adopting appropriate security measures to prevent unauthorised access, disclosure, modification or destruction of data. Processing is carried out using computer and/or telematic instruments, with organisational methods and logic strictly related to the purposes indicated.
2. In addition to the owner, in some cases, categories of people involved in the organisation of the site (administrative, sales, marketing, legal, system administrators) or external parties (such as third party technical service providers, postal couriers, hosting providers, IT companies, communication agencies) may have access to the data.

17 - Changes to this document

1. This document, which constitutes the privacy policy of this site, is published at the address https://olivo.shop/
2. It may be subject to change or update. Users are encouraged to consult this page periodically to keep abreast of the latest legislative changes.
3. Previous versions of the document will still be available on this page.
4. The document was updated on 16/10/2023 to comply with the relevant regulatory provisions, and in particular with Regulation (EU) 2016/679.